LAYER 4 · APPLIED AI · STAGE 4

AI agents for FDEs

Quick answer

Systems where a model chooses tools and steps toward a goal. Agents automate multi-step customer workflows, and also fail in new ways.

Practise it

1. Give a model two tools and a clear stop rule
2. Log every step for review
3. Add a human approval before any write action

Where it sits

Stage 4 of the roadmap: Applied AI. You can build an LLM feature on private data and prove it works.

Field problems

Build an eval harness for a refund-approval agent [ HARD ]

Portfolio projects

CRM lead-enrichment agent Multi-agent workflow for finance ops

Field packs

P3: Ship an agent with guardrails

A gap skill for: data engineers

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